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Welcome to the TribeLab Community Website

TribeLab is a project staffed and funded by the IT troubleshooting company Advance7. Our mission is to help IT people develop advanced troubleshooting skills to meet the demands of today’s complex systems. We do this by sharing knowledge, tools and techniques with IT support teams through this TribeLab Community website.

Many areas of this site are openly available to all.  For the really good stuff all you need to do is join our community, which you can do here, and then login.  Once you are logged in you'll be able to download free tools, view guides, download e-books and access tutorials.  Best of all it's FREE!

New Challenges

TribeLab is based on some important beliefs.  We believe that the new challenges of complex systems, outsourcing, cloud and Everything-as-a-Service are exposing weaknesses in conventional troubleshooting methods and techniques, and so the case for a switch to evidence-based troubleshooting is compelling.  Most important of all, we believe that any IT professional can learn to troubleshoot complex problems in a systematic way, and our objective is to help people achieve their troubleshooting goals.

    Tools, tutorials and other resources

    Workbench logo
    Workbench is a Wireshark enhancement tool that simplifies and automates many of the actions you perform each time you use analyse packets.  Integrated marker technology will take you straight to the problem packets.  Powerful packet matching capabilities will track traffic as it crosses through firewalls and TSO NICs.  We've included some files here so that you can test Workbench right away.

    A full list of features and commercials details are here.
    SONAR logo
    Sonar is a tool used to inject a searchable marker into network traces, web logs and other diagnostic recordings at the precise moment that a problem occurs. This is particularly useful when tracking down the cause of performance problems and intermittent errors. There is no software installation involved which makes it ideal for use in a tightly governed enterprise environment.
    RTE thumbnail
    TRANSUM adds powerful network and application performance analysis functions to Wireshark. Response time, service time and network delay values are displayed directly in the Protocol Detail pane, with the option to add them as columns in the Packet List pane. This section of the TribeLab site includes the plugin for download, a detailed User Guide, sample traces and demonstration videos.
    Process Monitor icon
    This course presents a series of instructional videos that introduce the viewer to the use of Microsoft Process Monitor (procmon).  The content is taken from a blog by Paul Offord first published on
    PCoIP icon
    PCoIP is the protocol used by VMware Horizon solution to connect user devices to an ESX VDI platform.  This plugin dissector adds PCoIP protocol support to Wireshark.
    Capture guide icon
    In this section we look at sources of network packets, how to run captures over prolonged periods, how to mark problem events in trace and log files, and how to pre-process the packet data ready for analysis.  We cover free TribeLab tools such as Wizz (for batch filtering trace files) and Trace Marker.  The section includes written guides and instructional videos.
    Wireshark thumbnail
    Capturing millions of packets is relatively easy, the question is what do you do with them once you have them?  In this section of the TribeLab site we cover network trace data analysis, or Deep Packet Inspection as it is often called.  In this section you'll find useful analysis tools (such as Wizz and TRANSUM) together with a comprehensive guide to network trace analysis and video briefings.
    This section contains information to help visitors and members use the TribeLab website.  Here we cover issues such as navigation around the site, managing membership profiles and controlling email notifications.
    Software icon
    This section gives an overview of TribeLab software.
    Videos icon
    This section contains MP4 videos available to everyone including guests.

    Information about TribeLab.

    Sample files

    This section contains the traces and logs used throughout TribeLab.

    This section contains a brief synopsis for each use case that we have on TribeLab.  These are available to all.  Access to the full use case requires login.

    SharkFest icon
    Here we have the trace files and demo instructions for the Workbench Test Drive PCs.