Get Help

Software Problems

For help with the use of TribeLab software, or to report a bug, please post an entry on the Support Forum that you'll find in the section of the site covering the product.

Problems with Guides and Tutorials

For help with the use or understanding of TribeLab guides and tutorials, please post an entry on the Support Forum that you'll find in the section from where you obtained the material.

YouTube Video Problems

Many organisations block access to YouTube. We are gradually converting all of the TribeLab content to MP4/HTML5. If there is a particular video you would like to view in MP4 format please email support@tribelab.com and we will do our best to convert the video quickly for you.

TribeLab Website Problems

If you are having technical problems with the site you can contact our Help Desk in a variety of ways:

Phone: +44 1279 211 668 (09:00 to 18:00 UK time, Mon - Fri)
Email: support@tribelab.com
Twitter: @tribelabzero

Last modified: Wednesday, 27 April 2016, 10:05 AM